Pick and Pack Fulfillment Services, Packed the Way You Would
Your products, packaging, inserts, order rules, and SOPs stay yours. Handled picks, verifies, packs, and ships every order to your specifications — with 100% order accuracy guaranteed in writing.
A pick and pack partner that runs to your spec
Scaling order volume should not mean losing the details that make your fulfillment work. Handled turns your picking, packing, verification, packaging, and shipping rules into repeatable warehouse workflows.
Your packing spec becomes the process
Packaging, inserts, presentation, carrier rules, and order-specific instructions are built into the workflow instead of left to interpretation.
Every item gets picked correctly
SKU, size, color, quantity, and order requirements are checked so the right products move into the right shipment.
Orders are verified before they leave
Accuracy controls are built into the pick-and-pack process so mistakes can be caught before an order becomes a customer problem.
You can see how your orders are packed
Walk the warehouse floor, inspect inventory, watch orders being packed, and work directly with a brand ambassador who knows your requirements.
How pick and pack fulfillment works at Handled
Every order follows a defined process from inventory selection through shipment, while your product and packaging requirements determine how that process is executed.
Pick the right products
Items are selected according to the order, SKU, variant, quantity, and any relevant order rules.
Verify the order
Products and quantities are checked against the order before packing.
Pack to your specifications
Use the packaging, protective materials, inserts, presentation, and packing sequence your brand requires.
Apply the shipping rules
Carrier, service level, documentation, and other supported order requirements are applied according to your fulfillment rules.
Ship on time
Completed orders move into shipment according to Handled’s approved same-day shipping commitment.
Pick and pack workflows built around your products
Different products and orders often require different packing instructions. Handled lets your SOPs determine how the warehouse executes them. Need products assembled before fulfillment? Explore kitting services.
Packaging
Use the boxes, mailers, protective materials, and presentation requirements defined for your products.
Inserts
Include approved inserts, promotional materials, instructions, or other order components according to your rules.
Order logic
Apply different packing instructions based on SKU, product combination, channel, or other supported order requirements.
Variants
Handle catalogs with sizes, colors, styles, and other product variants where accurate item selection matters.
Special handling
Create defined handling instructions for products requiring different packing or protection.
Carrier rules
Apply supported carrier and service-level requirements according to your shipping logic.
Pick and pack accuracy that scales with your orders
The cost of a packing mistake is bigger than the box. Wrong products, quantities, or presentation create reships, returns, support tickets, and disappointed customers. Handled builds accuracy into the process and backs order accuracy in writing.
Correct item
The order should contain the correct SKU, variant, and quantity.
Correct presentation
Packaging, inserts, and packing instructions should match the requirements defined for that order.
Correct shipment
The completed order should move into the appropriate supported shipping workflow.
100% Order Accuracy is guaranteed in writing. If we pick or pack it wrong, we cover the cost to fix it.
See where your orders are picked and packed
Run pick and pack fulfillment from Riverside, California or Carlstadt, New Jersey — with warehouse access so you can see inventory and order workflows for yourself.
Move inventory into the operation
Move imported inventory through nearby port infrastructure into receiving, storage, and fulfillment.
Watch your orders being packed
Walk the floor, inspect inventory, observe packing workflows, and meet the people handling your products.
Add the second coast when it pays
Place inventory on both coasts when shipping economics and customer geography justify it.
A brand ambassador who knows your packing spec
Your dedicated brand ambassador learns your products, SOPs, packaging rules, inserts, exceptions, and priorities — and stays close to the floor where those requirements are executed.
Dedicated to your operation
Your brand ambassador learns your product catalog, variants, SOPs, packaging, inserts, and special requirements.
In the warehouse
They stay close to inventory, picking, packing, and order exceptions so issues can be handled where the work happens.
Directly reachable
Reach your dedicated contact by Slack, phone, or in person instead of explaining your packing rules to a new support agent.
Pick and pack performance, guaranteed in writing
Handing off order execution should not mean hoping it goes right. Handled puts its core fulfillment commitments in writing.
100% Order Accuracy
If we pick or pack it wrong, we cover the cost to fix it.
100% Same-Day Shipping
Orders received by 12 PM ship the same day — or we make it right.
100% Same-Day Restocks
Out-of-stock items are restocked the day inventory arrives.
Brands trust Handled with every order
Growing brands rely on Handled for accurate execution, responsive warehouse support, reliable packing, and fulfillment quality as order complexity increases.
If you want top notch service and reliability, Handled Commerce is for you. We have used Hook Logistics/Handled since 2020 and are so happy we made the change. What a difference a great partner makes!
Fantastic team! I wanted to have a 3PL that was transparent, responsive and priced fairly. Handled Commerce covered everything I was looking for.
I've had challenging experiences with fulfillment since we started our company over a decade ago. But Handled is the first logistics company that I have been impressed with, that has provided consistent service, and has integrity.
10/10 — would recommend to any of my brand friends with a fast growing DTC business! Everything from kitting projects to small parcel shipments to pallet deliveries, they have got you covered.
Extremely satisfied, very happy for the end to end service they provide and the personal touch by Claudia, Shawn and Kevin is always much appreciated.
Orders flow in. Your packing rules stay intact.
Connect supported commerce platforms and marketplaces so orders enter the fulfillment operation while Handled executes the physical pick-and-pack requirements behind them.
Pick and pack pricing based on the work your orders require
No surprise fees. Usage-based pricing reflects storage, order volume, items per order, packaging, inserts, order complexity, special handling, shipping service, and other custom work required by your operation.
Your inventory is stored securely and efficiently, with monthly pallet-based pricing you only pay for the space you need.
- Pallet, shelf, and bin storage
- Climate-controlled, secure facility
- Real-time inventory visibility
- Scale up or down anytime
Every order is picked and packed with care, with per-order pricing your costs rise only when your volume does.
- Same-day shipping by 12 PM
- 100% order accuracy guarantee
- Branded packaging & inserts
- Returns processing included
- Real-time order & inventory sync
We optimize every order for speed and savings, with per-shipment pricing based on the carrier and service level used.
- USPS, UPS, FedEx & DHL
- Carrier rate shopping per order
- 1–2 day ground across your home region
- Tracking writeback to your store
Special Projects: From kitting to custom prep work, our per-project pricing is based on the complexity and scope of each project.
Pick and pack fulfillment questions, answered
01What are pick and pack services?
Pick and pack services select inventory for an order, verify the products and quantities, pack the order according to defined packaging and presentation requirements, and prepare it for shipment. The workflow can also apply inserts, carrier rules, and order-specific instructions.
02How much do pick and pack fulfillment services cost?
Pick and pack fulfillment cost depends on order volume, items per order, storage, packaging materials, inserts, special handling, order complexity, and the shipping service used. Handled prepares usage-based pricing around the physical work and storage the operation requires without inventing a standard rate for every order.
03What is the difference between pick and pack and order fulfillment?
Pick and pack is the physical order-selection, verification, and packing stage inside the broader fulfillment process. Fulfillment services also include receiving, inventory storage, order management, shipping coordination, returns, and related warehouse workflows.
04How do pick and pack services prevent order errors?
Handled defines picking, quantity, variant, packing, and verification requirements in the warehouse workflow so errors can be caught before shipment. The process does not claim errors are impossible; Handled backs its standard with a 100% Order Accuracy guarantee and covers the cost to fix an order it picks or packs incorrectly.
05Can a pick and pack warehouse use my custom packaging and inserts?
Yes. Supported customer packaging, protective materials, approved inserts, presentation requirements, packing sequences, and related SOPs can be incorporated into documented pick-and-pack workflows.
06Can Handled handle kits and bundles as part of pick and pack?
Yes. When the operation calls for kits or bundles, Handled can support their assembly before they enter the standard order workflow. Explore Handled’s kitting services for dedicated information about product kits, bundles, and other assemblies.
Get pick and pack fulfillment built to your spec
Keep your packaging, inserts, SOPs, and order rules while Handled executes the physical work — with warehouse access, dedicated in-warehouse support, and accuracy guaranteed in writing.
Get your pick and pack quote
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