Testimonials
Trusted by fast-growing brands like yours
From launch to scale, our clients count on us to deliver fast, accurate, brand-centric fulfillment that drives customer loyalty
Handled’s returns management solutions transform returns from a cost center into an opportunity to strengthen customer loyalty and recapture revenue.
Give your customers the power to initiate and track returns without waiting for support. Handled’s self-serve, branded workflows make returns simple, intuitive, and efficient for everyone involved — from customer to warehouse. Our platform integrates directly with your ecommerce and warehouse systems, providing real-time updates and automated instructions for your team. The result? A seamless experience that meets customer expectations, streamlines physical operations, and keeps your brand promise intact.
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We ensure that exchange orders are created instantly in both your ecommerce platform and Handled’s system, so there’s no delay or confusion. With real-time inventory syncing, your customers can confidently exchange for items that are in stock and available now — no guessing, no frustration. Our seamless integration means your warehouse team sees accurate, up-to-the-minute inventory data, ensuring every exchange is processed quickly and accurately. It’s a win-win: a fast, transparent experience for your customers and efficient, error-free operations for your brand.
From launch to scale, our clients count on us to deliver fast, accurate, brand-centric fulfillment that drives customer loyalty
All exchanges placed before noon are processed and shipped the very same day, ensuring your customers get what they need, fast. Our same-day exchange fulfillment integrates directly with your ecommerce and warehouse systems, eliminating delays and keeping your brand promise front and center. From customer checkout to real-time inventory updates and instant order creation, we make sure your customers have a fast, reliable experience that strengthens loyalty and drives repeat business.
Let your customers exchange for a variant that better suits them — a new size or color — boosting satisfaction and reducing churn with just a few clicks. Our variant swap feature connects directly with your ecommerce and warehouse systems, giving customers instant access to accurate inventory data and effortless swaps. No frustration, no confusion: just smooth, on-brand exchanges that keep customers coming back and keep your operations running efficiently.
We don’t just promise performance—we guarantee it. From same-day shipping to perfect pick accuracy and fast restocks, every order is backed by a no-excuses approach. When your customer experience is on the line, we deliver.
Orders placed by 12PM ship out the same day. No exception.
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If we make a mistake, we cover the cost to fix it - every time.
Out of stock items are restocked same day, without fail.
Automate your returns rules and eliminate confusion with our returns management solution. Warehouse staff see exactly what’s allowed and what’s not — from tag checks to wear-and-tear assessments — with automated rules built right into our system. Our branded returns workflows make it easy to enforce policies consistently, so your team has clarity and your customers get a transparent, trustworthy experience. It’s returns processing that’s as clear, efficient, and on-brand as the rest of your fulfillment.
Our offline returns feature integrates directly with a network of physical locations, making returns and exchanges easy and fast for your customers. With real-time syncing across your ecommerce and warehouse systems, customers can confidently complete in-store returns and exchanges without hassle. It’s a seamless experience that combines the convenience of local returns with the power of a trusted, scalable returns management solution — building loyalty and driving repeat business.
No surprise fees. No minimums. Just pricing that grows with you — and scales when you scale.
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Your products are stored efficiently based on size and sales velocity — with each SKU tracked individually for accuracy and accountability.
Our pick and pack, receiving, and returns fees scale with your order volume. Every invoice breaks down exactly what you’re paying for.
Handled’s dynamic shipping engine selects the best carrier and service level for each order — delivering faster shipping at competitive rates.
From labeling and inventory counts to special kit builds and more, we handle custom projects that support your unique fulfillment needs.
With warehouses near Los Angeles and New York City, we receive freight same-day from major ports and ship nationwide in 2 days or less—without premium rates
National coverage without express shipping costs.
Inbound freight is stocked the same day it arrives—so you’re always ready to ship
Your dedicated fulfillment partner is a real person inside our warehouse — not a chatbot or call center.
We handle everything from receiving and inspection to restocking or recycling, with tools integrated for full transparency and speed.
Absolutely — we customize every step of your returns process, integrating the tools you need to fit your products and operational needs.
Most returns are processed within 2-3 business days of arrival at our facility.
We integrate seamlessly with your shopping platform and our returns partners to proactively prevent fraud at every step — from checkout to returns processing.