Standard Receiving
Requirements

1Receiving Requirements

1.1Shipping Labels and ASN Requirements

• Each shipping label associated with a receipt must include a properly formatted shipping address and the unique identifier assigned to the inbound inventory shipment. That identifier must be submitted through Handled's Warehouse Management System (WMS) before inventory is shipped to Handled (the "Advanced Shipping Notification" or "ASN").
• Each individual parcel, pallet, and container (each, a "piece") must be legibly and durably labeled with the shipping address and ASN.
• Each tracking number must reference only one ASN, although an ASN may have multiple tracking numbers.
• Customers must submit the ASN directly through the WMS before shipment.

1.2ASN Age and Quantity Matching

• All ASNs must be less than three weeks (15 business days) old.
• The quantities arriving at the warehouse must match the quantities reported in the ASN.
• The received product dimensions and weights must match those reported in the Handled account.

1.3Scheduling and Delivery

• You must schedule a delivery appointment with Handled before any inbound freight (non-parcel) shipment arrives at the warehouse, regardless of the number of pallets.

1.4Packaging and Labeling Compliance

• Inventory must be properly packaged and labeled.
• Each individual item must have a readable Code 128 barcode label corresponding to the Inventory ID (SKU) in your Handled account.
• A standard receipt involves inventory that is correctly labeled, palletized, and marked before arrival at the warehouse.
• All shipments must comply with applicable local, state, and federal laws, including those governing packaging, marking, and labeling.
• Each shipment must include a packing slip.
• You must comply with all labeling guidelines before sending inventory to Handled.

1.5Inventory Condition and Organization

• Inventory must be cleanly organized, boxed, or stacked upon arrival.

2Importer of Record and Customs Compliance

2.1Duties, Fees, and Customs Responsibilities

• Handled cannot act as the Importer of Record for your merchandise.
• Handled is not liable for any duties, customs fees, or other charges related to the inventory.
• Shipments must be free and clear of all duties and fees before arriving at Handled.
• You must be the ultimate consignee and take full responsibility for customs clearance, inspections, and regulatory compliance.
• You must have all requisite tax IDs and business registrations required by local customs authorities at the destination warehouse.

2.2Customs Fees and Holds

• Handled reserves the right to refuse any shipment that arrives with unpaid customs duties, fees, or other charges.
• If merchandise arrives at Handled with unpaid customs duties, fees, or related charges, those amounts will be billed to your account along with a processing fee.
• Inventory may be held from outbound shipment until all applicable fees are paid.
• If additional duties or fees are assessed at a later date, penalties and holds may be applied retroactively and immediately.

3Palletized Inventory Requirements

3.1Weight and Size Restrictions

• Inbound parcels (cartons or master packs) exceeding 70 lbs or with a combined length and girth greater than 120 inches must be delivered on a pallet.
• Pallets must be standard 40-inch by 48-inch pallets. Inventory must not exceed the capacity of the pallet or overhang the pallet dimensions.
• Pallet weight must not exceed 2,000 lbs.
• Pallets must not exceed 54 inches in height.
• The skid or base will be included in the total weight and must be provided by you. Additional charges may apply if Handled provides a pallet or skid.
• Handled reserves the right to refuse non-compliant receipts or reconfigure non-compliant pallets. Additional charges may apply if you send Handled non-compliant pallets.